Our dedicated customer support team is always available to help and strives to respond to your questions as soon as possible.
Our Payment and Delivery page, answers your most commonly asked questions, including information about placing an order and the payment options we offer.
Before contacting us, please check the links below for information about your current order, as well as the status of your payment and delivery.
Log in to your account on our website, and go to Order History to find your tracking code once it becomes available.
You can also check your inbox for the automated email our system will send you with your tracking code, once your order has been paid and dispatched.
To track your order while it’s in transit anywhere in the UK, enter your order number on this Royal Mail webpage.
If you’re still unable to find what you’re looking for or would like to contact our customer service team directly about a particular question about our products, or you have a concern about your order, submit a ticket from the button below:
All support queries are usually responded to within 48 business hours, and any tickets submitted on Fridays may only get a response by the following Monday.
We apologise for any trouble this may cause.